Frequently Asked Questions
Everything you need to know about shopping with MG Australia.
What are your standard shipping times within Australia?
We offer nationwide shipping across Australia. Standard delivery typically takes 3-7 business days, while express shipping options usually arrive within 1-3 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging, unused, and in resalable condition. Please contact our support team to initiate a return request.
Do you offer international shipping?
Currently, MG Australia focuses on providing the best service within Australia. We do not offer international shipping at this time, but stay tuned for future updates.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery progress.
Are your products covered by a warranty?
Yes, all products sold by MG Australia come with a standard manufacturer's warranty and are covered under Australian Consumer Law to ensure you receive goods of acceptable quality.