Returns & Exchanges

At MG Australia, we want you to shop with confidence, which is why we offer a 30-day hassle-free return policy on most items. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange provided it remains in its original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Log in to your MG Australia account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all tags, manuals, and accessories are included to avoid any processing delays.

• 3.
  Ship to Our Warehouse

  Attach the provided shipping label to your parcel and drop it off at any Australia Post location or designated courier collection point.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days back to your original payment method.